Help Center

What types of 3D printers do you sell?

We offer a range of 3D printers, from entry-level models to professional-grade machines. Whether you’re looking for a printer for personal use or industrial applications, we have a solution to meet your needs. Check out our product catalog for more details.

Do you offer 3D printing materials for all types of printers?

Yes! We stock a wide variety of 3D printing filaments compatible with most 3D printers, including PLA, ABS, PETG, TPU, and more. Our filaments come in different colours and qualities to suit your project requirements.

Can I get my 3D print on demand?

Absolutely! We offer 3D printing services where you can submit your designs and have them printed on our high-quality printers. Whether it’s a prototype, a one-off custom part, or a batch production, we can handle it for you.

How do I upload my design for on-demand printing?

Uploading your design is easy! Simply send us the file you need printed via email or WhatsApp. If you need help, our support team can assist with the file preparation process.

What file formats do you support for 3D printing?

We typically support STL, OBJ, and 3MF file formats for 3D printing. If you have a different file format, please contact us, and we can guide you on how to convert it.

How long will it take to receive my 3D print?

The production time for 3D prints depends on the complexity and size of the object, as well as our current job queue. Typically, prints can take anywhere from a few hours to several days. We will give you an estimated timeline when you place your order.

What is the difference between PLA and ABS filament?

PLA is known for its ease of use and vibrant colours. It’s ideal for beginners and non-functional parts. ABS is more durable and heat-resistant, making it suitable for functional prototypes and parts that will undergo stress.

Do you offer 3D printing consultations or support?

Yes! We provide expert advice on selecting the right printer, materials, and printing techniques for your project. Additionally, our support team can assist with troubleshooting, printer setup, and general inquiries.

How can I maintain my 3D printer for long-lasting performance?

Regular maintenance is key to keeping your 3D printer in top shape. This includes cleaning the print bed, lubricating the moving parts, checking the extruder for clogs, and recalibrating the printer. We also offer services of 3D printers.

Can I track the status of my order?

Yes! Once you place an order, we’ll provide a tracking number so you can follow the progress of your shipping. You’ll receive notifications at key stages of the shipping process.